Frequently Asked Questions

Technology support will be available from 8 a.m. to 4 p.m. on Monday through Friday from the Information and Communication Technology (ICT) team.  The district’s Web Help Desk ticketing system is available at to any employee or student.  

A permanent link/app has been placed on all district devices for easy access. This link can be accessed by clicking on the icon that looks like this:

lifesaver icon

Or clicking this link The Help Desk can also be reached by phone, and is available to all employees and students:  (913)993-8880.  ICT encourages using the ticketing system as much as possible as phone support is more limited. The ICT team will also be able to offer WebEx sessions to users that would like “face-to-face” support.

Self-help links to tips, tutorials, manuals, guides, videos and other training materials are available at these links: 

Information on WiFi
Information in English and Spanish on free WiFi, hotspots and low-cost WiFi are available in this document.

Free breakfast and lunch will be provided to all children ages 1 to 18 at four school sites in the Shawnee Mission School District. 

The schedule for meal distribution is changing. Meals will be provided on Monday, April 13, and Tuesday, April 14.  Beginning Wednesday, April 15 meals will be distributed only on Mondays and Wednesdays.  

After April 15, this means families will be picking up:  
On Monday- two days of breakfast and lunch meals
On Wednesday- three days of breakfast and lunch meals

This change in service allows families and community members less human interaction, providing an additional measure of support in following current Stay at Home Orders, and limiting travel in the community.

Time: 10:30 – 11:30 a.m. 
Dates: March 24, 2020 - August 21, 2020

  • Comanche Elementary, 8200 Grant St., Overland Park
  • Rosehill Elementary, 9801 Rosehill, Lenexa
  • Shawanoe Elementary, 11230 W. 75th St., Shawnee
  • Hocker Grove Middle School, 10400 Johnson Dr., Shawnee

Due to federal regulations, students must be present to receive breakfast and lunch. Read more here.

Monday, April 13th, will be the last day of access to the building for the foreseeable future due to the local COVID19 peak.

Will you be allowing access to the school buildings to retrieve personal items?
We will begin to open access to our buildings on Thursday, March 26, 2020. Generally, in order to maintain proper social distancing, entry to buildings will need to be scheduled through the individual school, and in larger buildings it may take some time before everyone who wants access can get it. (In keeping with state guidance, only ten persons will be allowed in the building at a time, including staff. Adherence to the six-foot rule between individuals will also be required.) Parents and staff will receive information from your school administrators. Access to buildings will be allowed for retrieval of medicine and medical supplies, and retrieval of personal items by students and staff. 

Will state assessments be suspended or cancelled?

The Kansas State Department of Education does not expect schools to administer state assessments when schools are closed. Even though the Kansas state assessments are administered online, the tests can’t be given to students in a remote location. The US Department of Education issued guidance earlier today, noting that states could apply for a waiver of the requirement to do annual testing for this year. We will update this item when we hear more from the state.

Will the AP and IB tests be cancelled?
The AP program
is finalizing streamlined AP exam options that would allow students to test at home, depending on the situation in May. The AP Program will communicate the details of these additional solutions to educators and students by March 20.

In addition, the College Board is developing tools to mitigate the impact of school closures on students in the Advanced Placement Program. All AP students and teachers will be able to draw on the free online resources that were provided to every AP classroom this fall.  Additional resources will be made accessible to AP students and teachers through mobile phones and other devices, including free online AP lessons and review sessions.  While the situation is subject to change based on the evolving situation, you can follow AP’s decision at this website.

International Baccalaureate is gathering feedback from schools, students, universities and official bodies to determine the most judicious way forward to ensure that students have every chance of success as they pursue university entry or future career plans. IB will provide a decision on the May 2020 examination session no later than 27 March 2020. Further information on the options available will be provided following the decision. You can find updates at this website.  

Are ACT/SAT tests still scheduled?
ACT has rescheduled its April 4 national test date to June 13 across the U.S. All students registered for the April 4 test date will receive an email from ACT in the next few days informing them of the postponement and instructions for free rescheduling to June 13 or a future national test date.  Updates can be found at the ACT website.

College Board has canceled the May 2, 2020 SAT administration. Makeup exams for the March 14 administration (scheduled for March 28) have also been canceled. Students who already registered for May, whose March test centers were closed, or who do not receive March scores because of any irregularities will receive refunds. In the coming days, College Board will share additional information and details directly with registered students and test centers.  You can learn more at this website.

Will large events like prom and graduation be cancelled?

Under the current Kansas and Johnson County Department of Health, Kansas State Department of Education (KSDE)  and Centers for Disease Control (CDC)  guidelines, we will not be able to host any event with more than 10 people through the end of the year. Therefore, at this time these events have been cancelled. We will continue to think creatively about what alternatives might be possible.

Will all spring sports be cancelled for the school year?

Yes. You may read about the decision in this Kansas State High School Activities Association (KSHSAA) press release.

Playground are Closed
During the COVID-19 closure of school buildings, all playgrounds at Shawnee Mission School District (SMSD) buildings are closed until further notice. Signs have been installed to remind patrons that the playgrounds are closed. This is being done in order to slow the spread of the coronavirus (playground surfaces that children touch have a significant potential to harbor and spread the coronavirus). It is critical that these guidelines be adhered to, not only for the safety of the children involved, but to slow the spread of the coronavirus across the community, in order to “flatten the curve.”

Stadiums and athletic facilities in SMSD remain open, as long as everyone adheres to the following guidelines:

  • Personal distancing guidelines must be strictly adhered to (six feet of distance from any individual not in the same household)
  • No groups of more than 10 people
  • No team sports, including but not limited to:
    • Football
    • Basketball
    • Baseball
    • Soccer
    • Frisbee

The district will regularly monitor facilities to ensure compliance, and may revise these guidelines if necessary, in order to protect public health. Your cooperation is appreciated.